I requested Bio Flame’s intelligent burner for my home again in January; with the purchasing system on the shipment at my house I received nothing but fantastic customer support, remote control aspect.
When notified your buy experienced remaining the warehouse, within 1 day we will send around tracking details for the e-mail you provided us when checking out your get.
At Fireplace Bros we understand that matters take place, That is why we're pleased to offer our consumers our 30-Day No Headache Returns/Exchange Plan. If a buyer has to return an item for just about any rationale, they're ready to take action inside of thirty-times, just shell out return delivery & restocking price. It is really so simple as that. All returns are issue to your 15% restocking charge according to the condition of the product or service upon completion from the return. Prospects ought to achieve out to Fireplace Bros to be able to set up the return, and to obtain a return authorization selection.
If you do not obtain delivery confirmation from us within five enterprise days within your purchase, feel free to abide by up with us at [email protected].
With our line of grate kits, you can easily change your current fireplace. Should you be changing a gas fireplace, You will need to cap the gas line and connections and afterwards simply frame one among our models into the existing opening.
The us Best Appliances is actually a retailer delivering aggressive selling prices on home appliances. We aim to provide a memorable expertise if you store on our on the web retailer by offering high quality items with best-rated customer support.
Since the gasoline isn't going to generate any soot or smoke when burning, no cleaning wanted! Simply just use a damp fabric Every so often to wipe down the area and remove dust.
If documented just after the time frame mentioned, Fireplace Bros will not be accountable for any lacking statements past the time frame.
Refunds on returned objects: Refunds will include things like the initial invest in selling price minus delivery charges plus a 25% restocking charge. Refunds are issued to the original payment process once the warehouse inspects and approves the return.
-If there appears to be visible indications of damages for the packaging, please refuse the cargo or create "Weakened" about the delivery receipt, then signal.
In case you maybe didn't have the possibility to open up the box and comprehensively Test your products, you may produce "Issue Summerset Quest Series Built-in Gas Grill to hid harm" within the copyright's shipping receipt, then indicator.
We have just lately bought the Lorenzo fireplace. We have been so happy with this acquire. The fireplace arrived instantly it was effortless to setup and It really is wonderful within our lounge area. I am fully in adore. Almost nothing much better than to sit in front of the fireplace
Bio ethanol is derived from renewable assets for example corn, making it a sustainable Power resource. The one residual emissions when burning bio ethanol are carbon dioxide and water steam. This will make bio ethanol fireplaces one of several safest to implement in your home.
Please retain hold of all the The BioFlame Xelo Wall Mount Fireplace initial packaging. This consists of delivery pallet if at all possible, in the case that a return is needed.